Should you require any assistance you can contact us via two methods:
a) Our Live Chat Service
- You will be added to our live support queue and responded to as soon as a representative is available.
- You can find our chat service at the bottom right hand corner of this page and every page on our website.
b) Our Live email support
- Your email will be delivered to our customer service inbox, which is monitored by members of our staff during support hours.
- Average response times are usually are under 10 minutes.
- Whether you need to know anything about a product, method of delivery or you are having an issue with your gaming card, we are here to help.
Please note our timings are 9am-1am GMT (UK Time). Emails and messages received via live chat out of these hours will be responded to within support timings.
We will respond swiftly and do our best to answer your questions or any issues you may be encountering.
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