The purpose of our verification procedure is solely to protect our customers and our service from misuse.
Is this a scam?
No we are not a fraudulent company or a scam website.
Information provided to us by our customers is not collected, printed, stored, sold for a profit or misused in anyway. The sole purpose we ask customers for specific information is to ensure you, the customer, authorised the transaction.
Verification may be requested on your first purchase, or in some cases if you have made more than 2 purchases within a month. This is to verify that the payment has been authorised by Skrill account holder and/or Cardholder.
I have used a secure payment, method why should I respond to the verification request?
Although Skrill offer great security, unfortunately there are still instances to hacking and fraud. Cyber criminals can access people’s accounts and use the accounts to make purchases online. Digital items are particularly high choice items for cyber criminals due to the fact they are not physically delivered.
In most cases the criminal cannot be traced. The effects are damaging to the victims and our company.
In an attempt to prevent fraud we carry out verification of our customers.
Below is a list of information we may request from our customers
- Telephone Number
- Proof of Address (Utility Bill etc)
- Proof of Name (Photo I.D or other valid I.D)
We do not request confidential financial information such as credit card numbers.