Electronic First (EF) was created in 2007, following the success of our eBay sales. EF began as a family run business and has gradually continued to grow into a major online digital cards retailer and wholesaler. We began by selling Xbox Live Gold memberships and Microsoft Points. The main objective of the company was to sell gaming cards cheap and to provide a great customer service. Everything we had researched about successful businesses outlined one thing they all had in common “A Great Customer Service”.
So we set out on our journey to be the best in our field. We may not achieve the sales success of a company like eBay but we sure could provide a personal caring, responsive and a great deal better customer service. Our 5 star Trustpilot rating is our pride and joy. We started growing our product range and our customer base grew internationally over the following 8 years.
PlayStation Network cards, PC game keys and World of Warcraft cards were added to our growing range of digital cards. The convenience of having your gaming card emailed to you, the saving you make and the great customer service that we provide has made us a formidable force.
The customers will always come first for us and this is the most solid foundation for anyone out there wanting to start any business venture. Real people serving real people, no automated responses, live email responses and real time customer support via our live chat service. EF would not be here without a great team effort. We have an experienced team of customer support staff who are the heart of our organisation. Our support staff are experienced and have been with us for over 4 years. We hope to continue providing all our customers with great value deals and satisfy all your gaming needs for many years to come.
Great value and Great Customer Service would sum up what we stand for at EF.