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FAQS

After the Sale

Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7, so you can get in contact with us at anytime.

If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card, or have any general question we will be glad to hear from you.

After these steps have been taken and you have still not received your card, please contact us.

Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7, so you can get in contact with us at anytime.

If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card, or have any general question we will be glad to hear from you.

After these steps have been taken and you have still not received your card, please contact us.

Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7, so you can get in contact with us at anytime.

If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card, or have any general question we will be glad to hear from you.

After these steps have been taken and you have still not received your card, please contact us.

Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7, so you can get in contact with us at anytime.

If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card, or have any general question we will be glad to hear from you.

After these steps have been taken and you have still not received your card, please contact us.

Your email/chat request will be dealt with by a live agent and not by an automated system. Our live support service are offered 24/7, so you can get in contact with us at anytime.

If you have not received your card and it has been over 1 hour please email us straight away. If you are having difficulties in redeeming a card, or have any general question we will be glad to hear from you.

After these steps have been taken and you have still not received your card, please contact us.

We request identification from our customers in order to protect our them against unauthorized transaction made using their payment details.

You will only be requested to provide identification once.

Customer identification images are deleted upon inspection to ensure that their information is protected and secure. You are free to censor your address if you feel the need to.

Verification is generally completed within 10 minutes of receiving identification. In rare cases it may take up to 12 hours.

By Continuing to use this site you automatically accept our privacy policy and terms and conditions

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