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HELP & CUSTOMER SERVICE

Office App Icon/Shortcut is Missing

Modified on: January 17, 2024


After successfully installing Microsoft Office on your computer, it should appear in the Start menu so you can access Office applications conveniently. 

Basically, you could access it by clicking the Start button on the lower-right corner of your screen or pressing the Windows key on your keyboard. 

However, if you could not find the Office icon/shortcut, there are 2 methods for you to try below:

Method 1: Pin to Start via Windows search

  1. Click on the search icon/textbox located on the lower right or bottom part of your screen.
  2. Type the Office application name (such as Word and Excel).
  3. Right click on Word or the app you typed in Step 2
  4. Select Pin to Start from the context menu.
  5. Restart your computer for the changes to take effect.

 

Method 2: Repair the Office App

  1. Click on the search icon/textbox located on the lower right or bottom part of your screen.
  2. Select Programs
  3. Select Programs and Features
  4. Select Microsoft Office under Uninstall or change a program
  5. Click on the Change button to bring up the installation wizard.
  6. Select Repair and follow the instructions to complete the process.

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