I just placed an order for a pre-order game, will I receive it right away?
For pre-orders, it will be available to download in My Orders on or before the release date.
See the release date on the product page.
Please be informed that due to the difference in time zones or technical difficulty there might be a slight delay in the availability of your product.
We would also like to emphasize that the official pre-order bonuses or any additional content may not necessarily be included unless they are clearly mentioned in the product page, so be sure to read the description carefully before you make a purchase.
If you don't see your order on or before the release date, please contact our Customer Support Team via Support Tickets on your EF Dashboard. To assist you better, please include the details below:
1. Order ID
2. Full Name
3. Delivery./Billing Email Address
4. PayPal-registered email address (If PayPal was used to make the purchase)
