So sorry about that. We always strive to give you the best customer service, so we've compiled below the solutions for common Office activation errors/issues.
- This product key has already been used
You can find the solution for this error in this article.
- Token Not Found
You can find the solution for this error in this article.
- Key Not Activated / Invalid
You can find the solution for this error in this article.
- Download not working/taking too long
You can find the solution for this error in this article.
- Activated Maximum Number of Times
You can find the solution for this error in this article.
- Office Professional Plus 2019 Telephone Activation Not Working
How to get Confirmation ID / Blocked IID / Invalid
Official download link not working
You can find the solution for this error in this article.
- Office Professional Plus 2019 Telephone Activation Key is Blocked
You can find the solution for this error in this article.
- Office App Icon/Shortcut is Missing
You can find the solution for this error in this article.
However, if none of the above solutions work, please contact our Customer Support Team via Support Tickets on your EF Dashboard so we can check if you are eligible for a refund or replacement.
To assist you better, please include the details below:
1. Order / Transaction ID
2. Screenshot of the pop-up/error message
3. Additional information (if any)